Business process management consulting
Webnoria’s RPA professionals deliver comprehensive automation services helping companies introduce cost- and time-saving bots into their operational workflows with minimum disruption.
Robotic process automation (RPA) is software that can automate rule-based, repetitive tasks within multiple industries and business processes. RPA-enabled software robots emulate human actions by interacting with digital systems and software.
Wonder if RPA can streamline your operational processes, increase productivity and boost business growth? Learn more about robotic process automation services to get a 360° view of the technology implementation.
Table of contents
- Services
- Examples
- Expertise
- Use cases
- Integrations
- Platforms
- Roadmap
- CoE
Our RPA services
We assess the current state of your operational workflows to choose the most appropriate RPA deployment approach. Then, we create an RPA implementation roadmap, determine the project’s milestones, and outline frameworks and deployment methodology.
Webnoria’s engineering team sets up an adequate RPA infrastructure that ensures the stability, interoperability, and scalability of the RPA solution. We shape RPA modules into fully-fledged systems and seamlessly integrate robots into existing business workflows. We verify that RPA tools are bug-free and perform as intended while providing end-user onboarding and training.
Our RPA specialists provide post-deployment hypercare support, analyzing and fine-tuning RPA tools and helping users to get used to them. Based on users’ feedback, we form the backlog for future releases. As your business expands, we help with further RPA integration, enabling your business to maintain the bots’ maximum operational efficiency in the long term.
Our RPA solution development expertise
We build reliable, intelligent, and flexible bots, ready to take on numerous tedious and repetitive tasks and serve as a full-fledged digital workforce.
Every action taken by our RPA bots is saved into logs, enabling you to control your operations better.
Our bots operate mainly in the presentation layer and can be deployed without disrupting the underlying workflows.
RPA integration implies almost infinite scalability. You can multiply your bots’ capacity when your business expands.
We leverage best RPA security practices, identify vulnerabilities, and guarantee sensitive data protection.
Types of RPA we offer
Security features are integral to all solutions we deliver. We also deploy available security updates to the software in place and deliver custom security enhancements.
- Runs long processes or automations without the need for human interaction
- Independent from users to trigger processes
- Intended for more complex and highly repetitive tasks, usually performed in batches
- Works on a virtual machine
- Full automation without human intervention
- Automation that requires initial human input, for example, transferring data to the robot
- Human in the Loop, which includes steps requiring human decisions
- Application, claims & invoice processing
- Automated call center response
- Document search, retrieval & validation
- Synchronizing data between several systems
- Processing a large number of documents
- Collecting data from various sources
Our team sets up security solutions and practices to shield enterprises’ IT infrastructures, including hardware and software assets, from potential cyber attacks.
- Scalable
- 24×7 operation
By function
- IT services
- Records & case management
- Finance & accounting
- Customer communications
- HR automation
- Manufacturing & warehousing
- Sales-related processes
We deliver RPA solutions that help to manage isolated IT processes that lack orchestration. Automation enables all the systems to work together as interoperable and integrated toolchains.
- Extended IT skills and resources
- Automated repetitive activities within IT processes
- Inter-application data and process integration
We combine RPA with various advanced technologies such as OCR, computer vision, and custom ML solutions, which take care of data extraction, processing, transferring, and analysis, including automated report generation and calculations.
- Faster task execution
- Minimized human errors
- Streamlined document processing
We build custom RPA solutions that help companies automate financial services, including payroll, invoice validation and reconciliation, payments, and claim processing while optimizing cash conversion and streamlining reporting.
- Reduced operational costs
- No processing delays
- More accurate reporting
Our RPA solutions automate customer request processing, incident management, billing queries, and user administration tasks, including those associated with maintaining digital workplace systems.
- Streamlined query processing
- Lower time to resolution (TTR)
- Better customer experience and employee satisfaction
We help HR departments automate candidate database management, search, and CV screening, speed up employee onboarding, and significantly reduce paperwork.
- Better talent acquisition decision-making
- Faster onboarding
- Optimized employee experience
We apply RPA to optimize the core manufacturing operations for improved speed and quality. Robotic process automation can generate bills of materials (BOMs), streamline supply chain and warehouse management, and order fulfillment.
- Increased agility in operations
- Optimized routine and time-consuming processes
- Decreased time-to-market
Invoice and sales order processing often comes in high volumes and involves repetitive manual tasks, which can cause errors and delays. RPA facilitates invoicing and sales order processing, minimizing human intervention and giving employees more time for value-added activities.
- Automated data entry into CRM and ERP systems
- Reduced invoice processing expenses
- Streamlined order management
Valuable RPA integrations
Artificial intelligence technologies augment RPA functionality, enhancing its capabilities and bringing additional value by converting the collected and processed data into actionable insights.
OCR technology enables RPA to perform tasks that require scanning documents, recognizing and capturing text, and transforming it into an editable format.
NLP can scale RPA capabilities by understanding written and spoken language, interpreting texts from different sources, and classifying them for further use. NLP helps RPA analyze structured, unstructured, and semi-structured data and extract valuable insights.
ML integration enables RPA systems to learn independently. ML-powered RPA helps resolve more complicated tasks without the need to individually process each possible situation by RPA programming.
Computer vision enables RPA bots to ‘see’ all the elements of an interface. The technology allows for building vision-based automation that can run on virtual desktop interface (VDI) environments, regardless of operating system or framework. As a result, robots can capture and understand on-screen elements with human-like recognition.
RPA implementation roadmap
Analyzing business processes
Designing a long-term automation roadmap
Сonsidering algorithms for exceptions and errors processing
Producing a technical blueprint
Exceptional cases modeling
Delivering technical documentation
Automation implementation and training
Test-run on stages environment
Test RPA on users’ workflows
Collecting feedback
Identifying areas for the solution’s improvement
Deployment on the customer’s environment
Employee training
Post-launch hypercare support
Performance and efficiency monitoring
RPA update and configuration
Top RPA platforms and automation solutions we use
Webnoria has enrolled in partnerships with global leaders in robotic process automation. Offering bespoke services, we build our automations on top of solid industry solutions from UiPath, SS&C Blue Prism, Enate, and ABBYY.
- UiPath
- SS&C Blue Prism
- Enate
- ABBYY
UiPath is a leader in Gartner’s Magic Quadrant and our primary automation partner. UiPath’s RPA platform offers extensive governance features, cloud RPA-as-a-service, enhanced computer vision capabilities, and citizen-developer-friendly UX.
- UiPath offers a low-code platform that includes RPA, app development, intelligent document processing (IDP), test automation, process mining, API integration, and cloud delivery.
- The platform enjoys a strong market presence. By far, it is the largest RPA vendor by revenue with an extended partner ecosystem.
- The UiPath platform experiences solid global customer demand. Its diverse customer base accounts for more than 10,000 enterprises across all domains.
This platform is a leader in Gartner’s Magic Quadrant. SS&C Blue Prism platform offers Blue Prism’s RPA capabilities combined with SS&C Chorus’ BPA platform and document processing capabilities.
- The platform offers technology-agnostic orchestration, AI-enabled autonomous development, and an on-demand SaaS offering (AWS and Azure).
- SS&C Blue Prism’s RPA product includes IDP (Decipher), a marketplace (Digital Exchange), human-to-digital worker collaboration (Interact), governance (Automation Lifecycle Management), process mining, and ERP accelerators.
- Blue Prism enjoys over 168,000 active RPA users and has built a community of 50,000+ users across 5,000 companies.
Enate is a platform that delivers end-to-end process orchestration services and combines components from CRM, BPM, and work management. The platform is an effective tool for managing the hybrid human-robot workforce.
- The Enate operations platform enables viewing and managing workflows from one centralized space, distributing tasks and relevant resources, and scaling automation.
- Enate offers service as a custom package, with dedicated customer support and hands-on account management.
Our team works with ABBYY’s intelligence solutions, including ABBYY Vantage, ABBYY FlexiCapture, and FlexiCapture for invoices. ABBYY intelligent process automation combines process mining with intelligent document processing. It helps to transform enterprise data into actionable insights to streamline operations and improve productivity. If applied correctly, ABBYY’s products can significantly enhance the automation process.
- ABBYY Timeline is a cloud-based, AI-driven process mining platform with deep analytics and process simulation.
- Vantage is an AI-driven solution that can read, understand and extract insights from documents without using predefined templates.
- FlexiCapture is an intelligent automation solution that combines machine learning, NLP, and advanced recognition capabilities.
- FlexiCapture for invoices is a turnkey solution for invoice process automation.
Our RPA Center of Excellence
Since 2017, we have had an internal RPA Center of Excellence (CoE) that delivers best practices and all the required training, support, and resources for our customers. Webnoria’s CoE provides the utmost RPA benefits through collaboration with the leading RPA service providers. We continuously improve our skills in RPA development and implementation. The scope of our CoE services includes:
